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89% Of Individuals Prefer To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile internet browser, customers prefer to read reviews on their phones.
Source: Statista
70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews go on without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
US Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Currently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Buyers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. Purchasing decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact make use of them.
Although we now know why client reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the massive impact user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Most Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online rankings data, we learnt that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal