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53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of clients, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and rating data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Over Half Of Shoppers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our buying preferences.
According to social reviews data, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Typically, 142 million customers check out Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and exceptional ratings. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo