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53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics position consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as guidance from friends and family.
Source: Brightlocal
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase probability for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Reviews Published On Twitter Can Improve Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those very same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
70% Of Customers Choose To Learn About A Business Via Reviews And Short Articles, Rather Than Ads
Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
No matter how alluring your marketing is, you still need customer reviews. There is no skirting around it. Clients are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
More Than Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista