83% Of All Younger Shoppers Were Invited To Give A Review Recently

Of those invited, 80% of customers did give a review. Overall, companies have asked 66% of all customers to leave a review on their business.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business

Considering that the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and ranking data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

70% Of Customers Choose To Learn About A Business Via Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

89% Of Clients Browse A Companies Feedback To Reviews

Not only do most consumers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

77% Of Clients Would Give A Review If They Were Asked

More than a 35% would post a review to notify others about their customer encounter and 24% would probably direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a legal representative or a physician.

Younger people (age 18-35) are even more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this fact. The better other users explain your service or product, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

Due To The Fact That They Desire To Acquire An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.

Users come since they have already formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Over Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Rating

This stat is one of lots of that show the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more important than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for businesses with a best five star rating.

Source: Brightlocal

89% Of Clients Want To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their phones.

Source: Statista

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat customers fairly generally prosper, review sites help ensure of that.

Source: Statuslabs

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs