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A Lot Of Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Consumers expect to see some negative reviews.
Source: Capterra
Clients Might Spend 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users explain your service or product, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
89% Of Consumers Choose To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile web browser, people young and old choose to read reviews on their mobile devices.
Source: Statista
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies in fact use them.
Although we now understand why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270%
User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
89% Of Customers Read A Businesses Responses To Reviews
Not only do the majority of shoppers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone