Due To The Fact That They Desire To Buy A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.

Review sites are locations that people go to get the truth about a item, service or business . Since they have currently formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

83% Of All Younger Customers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did give a review. In general, businesses have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential customers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

89% Of Buyers Want To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, people prefer to read reviews on their mobile phones.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other customers, you manage to choose a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There is no way around it. Customers are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'very influential'.

To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably generally flourish, review sites help make certain of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users pay attention to other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews go on without a reaction. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

A Lot Of Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower rating actually helps your overall score.

According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center