Just 6% Of Customers Don't Trust Consumer Reviews At All

According to consumer review data, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a business's reputation doesn't affect just the consumers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews normally bring the exact same weight as advice from family and friends.

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When consumers have to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Considering that the vast majority of consumers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Negative Reviews Also

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.

Source: Capterra

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other people, you manage to pick one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do most individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous impact user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers visit Yelp every month. If you haven't declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal