73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more genuine which is what the prospective customers are trying to find. Nearly a 3rd of consumers state written reviews are the only function that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

86 Percent Of Customers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

70% Of Consumers Choose To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a doctor or a legal representative.

Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

If They Were Asked, 77% Of Customers Would Likely Leave A Review

More than a 35% would leave a review to notify others about their client experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their choice making process.

Source: Podium

60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and score stats show people value the opinion of peers more than any other material.

Source: Collective Bias

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews remain without a reaction. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

74% Of Local Companies Have At A Minimum, One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online scores stats, we discovered that a company requires to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

USA Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

95% Of Dissatisfied Clients Will Return To A Company If A Business Takes Care Of Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of companies have good and exceptional rankings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how attractive your marketing is, you still need consumer reviews. There is no other way around it. Customers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine