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86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
90% Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.
Source: Capterra
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose an attorney or a doctor.
Younger people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or negative one.
Source: Brightlocal
70% Of Customers Prefer To Learn About A Business Through Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs
82% Of Customers Check Out Review Sites Due To The Fact That They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Product Or Services.
Review websites are locations that customers go to get the facts about a service, product or business. Users come because they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Customers Might Spend 31% More With A Business That Has Excellent Reviews
Pay attention to this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't pleased with ratings alone.
Customer reviews make the stats appear more authentic which is what the prospective clients are trying to find. Almost a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are useful and pertinent.
Source: Fan and Fuel
Software Reviews Influence Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra