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74% Of Local Businesses Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online rankings statistics, we learnt that a business needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
70% Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Corresponding with your consumers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you might expect, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Generally, 142 million consumers go to Yelp every month. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
If A Company Makes An Effort To Resolve Problems Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Company
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Consumers Might Invest 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users explain your product or service, the more cash you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
89% Of Shoppers Like To Read Reviews On Their Cell Phones
Be it via an app or a mobile browser, people young and old prefer to read reviews on their phones.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
83% Of All Young Customers Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read many more reviews to get a clear view of how business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most credible source of suggestions. Online reviews normally bring the same weight as advice from friends and family.
Source: Brightlocal