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89% Of Consumers Read A Companies Feedback To Reviews
Not only do many shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010
Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a doctor or a legal representative.
Young people (age 18-35) are even more likely to hire a professional based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
89% Of Consumers Prefer To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their cell phones.
Source: Statista
61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Overall two-thirds of companies have excellent and awesome scores. Just 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'very influential'.
To highlight the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Over Half Of Shoppers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
83% Of Clients Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to take notice of consumers' recommendations online.
Source: Statuslabs
The Majority Of Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower rating actually helps your overall rating.
According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
70 Percent Of Customers Choose To Discover A Business Via Articles And Reviews, Instead Of Advertisements
Ads are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
Reviews Published On Twitter Can Boost Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Software Reviews Impact Over 98% Of All Purchasers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
73% Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the prospective consumers are trying to find. Almost a 3rd of consumers say written reviews are the only feature that makes them believe the sites' reviews are helpful and relevant.
Source: Fan and Fuel
83% Of All Younger People Were Asked To Submit A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all clients to submit a review on their company.
Source: Brightlocal