If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review

More than a 35% would submit a review to notify others about their client experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

72 Percent Of Clients Won't Take Action Before They Read Some Reviews

Irrespective of how captivating your marketing is, you still require customer reviews. There is no skirting around it. Customers are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

74% Of Local Businesses Have At Least One Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online rankings data, we learnt that a business requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your consumers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are going to invest more money with a company.

Source: Statuslabs

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics show the basic appeal of a site can just go so far.

Source: Review Trackers

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the huge effect user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Over Half Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the value of online scores. Now that news of customer fulfillment travels this quick, keeping your clients pleased is more crucial than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for companies with an ideal five star ranking.

Source: Brightlocal

More Than Half Of Shoppers Aged 25-34 Gave Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats position clients' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as advice from friends and family.

Source: Brightlocal

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't pleased with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be clients are trying to find. Almost a third of consumers state written reviews are the only function that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a lawyer or a physician.

Young people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their buying confidence.

Companies use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista