83 Percent Of Customers Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads choose to pay attention to consumers' suggestions online.

Source: Statuslabs

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to client review data, a massive 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation does not affect simply the customers. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

Google Represents 57.5 Percent Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Online Item Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read reviews.

With the help of other customers, you quickly choose one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

More Than Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is among many that highlight the value of online ratings. Now that news of client satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for services with a best five star rating.

Source: Brightlocal

Reviews Published On Twitter Can Help Grow Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and score data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of businesses have good and outstanding scores. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still need customer reviews. There is no skirting around it. Consumers are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

95% Of Unhappy Customers Will Return To A Company If A Company Takes Care Of Problems Rapidly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Customers Review A Companies Feedback To Reviews

Not only do the majority of clients read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star score is the first thing customers see. Still, users take notice of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista