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89% Of Customers Review A Businesses Feedback To Reviews
Not only do many customers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Purchasers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact utilize them.
Although we now understand why customer reviews are so effective, most businesses obviously don't.
Source: LsaInsider
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat clients well usually succeed, review sites help make sure of that.
Source: Statuslabs
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
98% Of Yelp's Site Visitors Bought From A Business They Found On The Site
Usually, 142 million consumers visit Yelp monthly. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
73 Percent Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with scores alone.
Customer reviews make the stats appear more genuine which is what the would-be customers are looking for. Practically a third of customers say written reviews are the only function that makes them think the sites' reviews are useful and relevant.
Source: Fan and Fuel
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our buying preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are likely to trust a local business.
Source: RevLocal
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read much more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.
Source: Brightlocal
People Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Buying choices are made rapidly.
Online reviews are certainly convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Given that the vast majority of customers check out reviews, you would want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the very same weight as advice from friends and family.
Source: Brightlocal
Only 6% Of Consumers Don't Rely On Consumer Reviews At All
According to consumer review statistics, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
63.6% Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review statistics show the basic popularity of a website can just go so far when it pertains to trust.
Source: Review Trackers
82 Percent Of Customers Visit Review Websites Because They Wish To Purchase A Service Or An Item And Wish To Get The Facts About The Businesses Services And Products.
Users come since they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal