60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Normally, 142 million consumers go to Yelp monthly. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

77% Of Clients Would Give A Review If They Were Asked

More than a 35% would leave a review to inform others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

89% Of Individuals Like To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, consumers choose to read reviews on their cell phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users focus on other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

83% Of All Young Shoppers Were Invited To Leave A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, companies have asked 66% of all customers to give a review on their business.

Source: Brightlocal

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent increase.

Source: RevLocal

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Therefore, purchasing choices are made quickly.

Online reviews are clearly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust advertisements pick to focus on customers' recommendations online.

Source: Statuslabs

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do most clients read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

Majority Of Consumers Won't Use A Company If It Has Less Than A 4 Star Ranking

This stat is one of numerous that show the significance of online ratings. Now that news of customer fulfillment travels this fast, keeping your consumers happy is more important than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for organizations with a perfect five star rating.

Source: Brightlocal