A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients fairly generally flourish, review sites help make certain of that.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation doesn't impact simply the clients. Prospective team members also look at ratings and read reviews.

Source: Deloitte

If A Business Deals With Problems Rapidly And Efficiently, 95% Of Disappointed Clients Will Return To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two-thirds of companies have exceptional and good ratings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

83 Percent Of Customers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads choose to take note of customers' suggestions online.

Source: Statuslabs

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

83% Of All Younger Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

89% Of Customers Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, individuals prefer to read reviews on their smart phones.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a new automobile and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA clients.

Source: Statista

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews go on without a response. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To show the importance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

70% Of Customers Prefer To Find Out About A Business Via Short Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves trying a different approach as well. Reviews are by far the best way to find the truth about a product or service.

Source: Statuslabs

15% Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of potential clients won't even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista