Reviews Shared On Twitter Can Help Increase Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Company

Consumers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All

According to customer review stats, a massive 19 percent of consumers always rely on online reviews and never a buy without reading reviews first.

Source: Statista

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Google Accounts For 57.5% Of All Reviews Across The Globe

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of businesses have excellent and great scores. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Service

This stat is among numerous that highlight the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your clients delighted is more crucial than ever.

57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for companies with a perfect five star rating.

Source: Brightlocal

72 Percent Of Clients Won't Take Action Before They Read Some Reviews

No matter how attractive your marketing is, you still need client reviews. There's no way around it. Consumers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a physician or a legal representative.

Young people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read much more reviews to get a clear view of how the business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated material can do wonders in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.

Source: RevLocal

15% Of Visitors Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of possible consumers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The more detailed other users describe your product and services, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone