A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers fairly generally prosper, review websites help ensure of that.

Source: Statuslabs

15% Of Customers Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the stats appear more authentic which is what the would-be consumers are looking for. Almost a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are appropriate and useful.

Source: Fan and Fuel

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

If A Company Deals With Issues Quickly And Effectively, 95% Of Unhappy Customers Will Go Back To A Business

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Customers Choose To Read Reviews On Their Smartphones

Be it through an app or a mobile internet browser, people today prefer to read reviews on their mobile devices.

Source: Statista

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.

Although we now know why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

Visitors Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Buying choices are made quickly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and rating statistics reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Google Represents 57.5 Percent Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a better idea of how the business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online scores stats, we discovered that a business requires to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal