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88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this statistic. The more detailed other users explain your product or service, the more cash you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as recommendations from loved ones.
Source: Brightlocal
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies in fact utilize them.
Although we now know why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
83% Of All Younger Buyers Were Asked To Give A Review Recently
Of those invited, 80% of customers did submit a review. Overall, companies have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
89% Of Clients Choose To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, customers prefer to read reviews on their mobile devices.
Source: Statista
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Typically two-thirds of companies have good and outstanding rankings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
If A Company Makes An Effort To Solve Problems Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Company
Customers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday