Software Reviews Influence Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

If A Company Deals With Issues Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Company

Customers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Posted On Twitter Can Grow Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the stats appear more genuine which is what the prospective customers are looking for. Almost a third of consumers say written reviews are the only feature that makes them think the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

15% Of Buyers Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of potential consumers will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

If They Were Asked, 77% Of Consumers Would Probably Give A Review

More than a 35% would post a review to educate others about their consumer experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

US Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

Only 6% Of Consumers Don't Trust Client Reviews At All

According to customer review data, a tremendous 19 percent of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

82% Of Consumers Go To Review Sites Because They Want To Purchase A Service Or A Product And Wish To Get The Facts About Business Product Or Services.

Users come since they have actually already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

83 Percent Of Customers Don't Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust advertisements pick to take notice of clients' recommendations online.

Source: Statuslabs

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among numerous that illustrate the value of online rankings. Now that news of client complete satisfaction travels this quick, keeping your clients happy is more vital than ever.

57% of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for businesses with a perfect five star rating.

Source: Brightlocal

More Than Half Of People Aged 25-34 Gave Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista