Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more genuine which is what the would-be clients are looking for. Practically a third of customers state written reviews are the only feature that makes them think the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have an enormous impact on their decision when customers have to choose a service provider.

Source: DemandGenReport

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers expect to see some negative reviews.

Source: Capterra

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and score statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as advice from loved ones.

Source: Brightlocal

89% Of Consumers Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile internet browser, everyday people choose to read reviews on their phones.

Source: Statista

83 Percent Of Customers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to take note of clients' suggestions online.

Source: Statuslabs

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%

User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Normally, 142 million customers visit Yelp every month. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how alluring your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine