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89% Of Consumers Choose To Read Reviews Using Their Cell Phones
Be it via an app or a mobile internet browser, individuals prefer to read reviews on their mobile devices.
Source: Statista
More Than Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is one of many that highlight the significance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your consumers delighted is more crucial than ever.
57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked just for businesses with a best five star score.
Source: Brightlocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers visit Yelp each month. If you haven't declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select a doctor or an attorney.
Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Younger Shoppers Were Invited To Leave A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
82% Of Customers Visit Review Websites Because They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Products And Services.
Review sites are places that customers go to get the truth about a item, service or business . Users come because they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the large bulk of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your clients establishes trust. Even something as basic as responding to their comments and reviews can make them feel valued.
As you might expect, clients who feel this way are ready to spend more money with a business.
Source: Statuslabs
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal