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83% Of All Young Clients Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did give a review. Overall, businesses have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as suggestions from family and friends.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star rating is the first thing customers see. Still, users take note of other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat consumers honorably generally prosper, review websites help make certain of that.
Source: Statuslabs
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Because the huge majority of consumers check out reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust advertisements choose to focus on customers' recommendations online.
Source: Statuslabs
70% Of Consumers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Typically, 142 million consumers go to Yelp monthly. If you haven't declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are generally ads.
Source: Martech Zone
USA Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When consumers need to choose a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone