Clients Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Therefore, purchasing decisions are made quickly.

Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

83% Of All Young Customers Were Asked To Post A Review Recently

Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as guidance from loved ones.

Source: Brightlocal

63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

These online review statistics reveal the basic appeal of a website can only go so far when it comes to trust.

Source: Review Trackers

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

US Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation doesn't affect just the clients. Prospective team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your clients builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

15 Percent Of Consumers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of possible clients won't even consider doing business with a company they can't find opinions about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star rating is the first thing customers see. Still, users focus on other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

The Majority Of Individuals Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that four out of 5 users are more likely to trust a local business.

Source: RevLocal

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of companies have excellent and outstanding ratings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal