91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most reliable source of suggestions. Online reviews normally carry the exact same weight as recommendations from family and friends.

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When customers have to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your consumers creates trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers well generally prosper, review websites help make sure of that.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the general popularity of a website can just go so far.

Source: Review Trackers

77% Of Clients Would Certainly Leave A Review If They Were Asked

More than a 35% would do it to educate others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to give a review to help other people with their choice making process.

Source: Podium

The Majority Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are plainly the more opinionated ones.

Source: Statista

Online Product Reviews About A Product Can Raise Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out many more reviews to get a clear view of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

89% Of Consumers Review A Companies Feedback To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses really utilize them.

Although we now know why customer reviews are so powerful, most businesses obviously don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users take note of other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

82 Percent Of Consumers Check Out Review Websites Since They Want To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.

Review websites are places that customers go to get the truth about a business, service or product . Since they have already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc