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64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Considering that the vast majority of customers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses really make use of them.
Although we now know why customer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
If They Were Asked, 77% Of Customers Would Most Likely Post A Review
More than a 35% would submit a review to advise others about their customer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'extremely often'.
Source: Trust You
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
15% Of Clients Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of potential customers will not even think about working with a company they can't find opinions about.
Source: Statuslabs
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
The Majority Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
American Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US customers.
Source: Statista
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Consumers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing choices are made quickly.
Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent boost.
Source: RevLocal
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read a lot more reviews to get a clear view of how business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal