98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers check out Yelp every month. This is as good a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Corresponding with your customers creates trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Many Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the basic appeal of a site can only go so far when it comes to trust.

Source: Review Trackers

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

Over Half Of Individuals Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

Majority Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is among lots of that highlight the value of online scores. Now that news of customer satisfaction travels this fast, keeping your customers delighted is more important than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal

Reviews Posted On Twitter Can Help Grow Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'very often'.

Source: Trust You

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still require consumer reviews. There's no skirting around it. Customers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat clients fairly normally flourish, review websites help make certain of that.

Source: Statuslabs

83% Of All Young Consumers Were Invited To Leave A Review Recently

Of those asked, 80% of consumers did post a review. In general, companies have asked 66% of all customers to post a review on their company.

Source: Brightlocal