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70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out many more reviews to get an idea of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal
Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Considering that the huge bulk of customers read reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses actually make use of them.
Although we now know why customer reviews are so effective, many businesses apparently don't.
Source: LsaInsider
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews go on without a reply. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and score stats show people value the opinion of peers more than any other content.
Source: Collective Bias
77% Of Clients Would Undoubtedly Give A Review If They Were Asked
More than a 35% would leave a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to give a review to assist other individuals with their choice making process.
Source: Podium
Reviews Published On Twitter Can Improve Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Only 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to client review data, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other customers, you manage to choose one that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers go to Yelp each month. This is as good a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general popularity of a site can just go so far.
Source: Review Trackers
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an unassailable influence on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Because They Desire To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.
Review websites are places that customers go to get the truth about a service, business or item . Because they have currently formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal