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Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the value of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and score data show people value the opinion of peers more than any other content.
Source: Collective Bias
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews remain without a response. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Communicating with your consumers establishes trust. Even something as simple as responding to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
Because They Desire To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.
Users come since they have already formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Reviews Shared On Twitter Can Boost Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Consumers Might Invest 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The better other users explain your service or product, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews typically bring the same weight as recommendations from friends and family.
Source: Brightlocal