Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to client review data, a whopping 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation does not impact just the clients. Potential team members also take a look at rankings and read reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two thirds of businesses have outstanding and good scores. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

89% Of Customers Review A Companies Replies To Reviews

Not only do many clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US buyers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those very same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your consumers develops trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you may expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

89% Of Shoppers Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, consumers prefer to read reviews on their smart phones.

Source: Statista

53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

74% Of Local Businesses Have At A Minimum, One Google Review

One review is far from enough to enhance your website's SERP ranking.

Looking at online rankings statistics, we learnt that a business requires to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.

Source: Capterra

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the massive effect user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

83% Of All Young Customers Were Invited To Post A Review Recently

Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that four out of five users are likely to rely on a local business.

Source: RevLocal

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Over Half Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are seemingly the more vocal ones.

Source: Statista