A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat customers well usually succeed, review sites help make certain of that.

Source: Statuslabs

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the huge effect user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

Consumers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take notice of this fact. The more detailed other users describe your services or product, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Given that the vast bulk of consumers read reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a brand-new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to select a model that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There is no skirting around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your consumers develops trust. Even something like responding to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'very often'.

Source: Trust You

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

More Than Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is one of numerous that highlight the value of online scores. Now that news of client fulfillment travels this quick, keeping your consumers pleased is more important than ever.

57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for businesses with a best five star rating.

Source: Brightlocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal