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74% Of Regional Companies Have At A Minimum, One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores statistics, we found out that a company needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your customers establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you may expect, customers who feel this way are going to invest more cash with a business.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
15 Percent Of Clients Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of potential consumers will not even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of All Young Clients Were Asked To Post A Review Recently
Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read much more reviews to get a better idea of how business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a physician or an attorney.
Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews stay without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
If A Company Manages To Solve Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Company
Customers don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal