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98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Usually, 142 million customers visit Yelp on a monthly basis. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
US Buyers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When people read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.
Source: Statista
The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out consumer reviews, concur that it increases their buying confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of All Young Buyers Were Asked To Give A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
83% Of Clients Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take notice of consumers' suggestions online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star score is the first thing consumers see. Still, users take notice of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.
Source: Statista