53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews remain without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation doesn't affect simply the customers. Potential employees also take a look at ratings and read reviews.

Source: Deloitte

15% Of Customers Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of potential customers will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers honorably normally succeed, review sites help make certain of that.

Source: Statuslabs

70% Of Customers Prefer To Discover A Business By Means Of Reviews And Articles, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

89% Of Clients Prefer To Read Reviews Using Their Smartphones

Be it via an app or a mobile web browser, individuals choose to read reviews on their mobile devices.

Source: Statista

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Consumers expect to see some negative reviews.

Source: Capterra

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

American Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

The Majority Of People Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are evidently the more opinionated ones.

Source: Statista

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an unassailable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Software Reviews Influence Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Reviews Posted On Twitter Can Grow Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and rating data show people value the viewpoint of peers more than any other material.

Source: Collective Bias