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Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Because the huge majority of customers read reviews, you'd want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
15 Percent Of Buyers Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of potential customers won't even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
Reviews Published On Twitter Can Help Improve Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
89% Of Consumers Prefer To Read Reviews Using Their Smartphones
Be it via an app or a mobile web browser, folks choose to read reviews on their cell phones.
Source: Statista
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. People anticipate to see some unfavorable reviews.
Source: Capterra
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
83% Of All Younger Consumers Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did submit a review. Overall, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
A Lot Of Best-selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower ranking really helps your overall rating.
According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews remain without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers