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95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'extremely frequently'.
Source: Trust You
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two-thirds of businesses have excellent and outstanding ratings. Only 5% of companies have a score below three stars.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the massive impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
US Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Usually, 142 million consumers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews normally carry the very same weight as suggestions from loved ones.
Source: Brightlocal