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53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews stay without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and score statistics show people value the viewpoint of peers more than any other material.
Source: Collective Bias
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically 2 out of 3 businesses have great and outstanding scores. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
89% Of Shoppers Like To Read Reviews On Their Smart Devices
Be it through an app or a mobile internet browser, individuals choose to read reviews on their mobile devices.
Source: Statista
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat clients honorably normally flourish, review sites help make sure of that.
Source: Statuslabs
82% Of Consumers Go To Review Websites Since They Wish To Purchase A Service Or A Product And Want To Get The Facts About Business Product Or Services.
Review sites are locations that customers go to get the facts about a business, services or product . Due to the fact that they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%
User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Users Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying choices are made quickly.
Online reviews are clearly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. However, they understand the huge impact user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Favorable Reviews Encourage 68% Of Consumers To Use A Local Business
Because the vast majority of customers read reviews, you would want yours to be appealing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista