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64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US buyers consider reviews as 'very influential'.
To show the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this statistic. The more detailed other users explain your product or service, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
Just 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a tremendous 19% of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics show the basic popularity of a site can just go so far.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'very often'.
Source: Trust You
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews go on without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
70 Percent Of Consumers Prefer To Learn About A Business By Means Of Posts And Reviews, Instead Of Advertisements
Ads are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read much more reviews to get a better idea of how the business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
83% Of Customers Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads select to pay attention to customers' recommendations online.
Source: Statuslabs
74 Percent Of Regional Businesses Have At Least One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Looking at online scores stats, we found out that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when clients have to choose a service provider.
Source: DemandGenReport
82% Of Customers Visit Review Websites Because They Wish To Acquire A Service Or An Item And Wish To Get The Facts About The Businesses Products And Services.
Review sites are locations that people go to get the facts about a business, service or product . Because they have currently formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal