More Than Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the value of online ratings. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more crucial than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with a perfect five star rating.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Communicating with your customers develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

The Typical Review Length Has Gotten 65% Shorter Since 2010

In the present day reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

83% Of All Younger Customers Were Asked To Give A Review Recently

Of those invited, 80% of consumers did post a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the potential clients are trying to find. Nearly a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are helpful and relevant.

Source: Fan and Fuel

US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There is no skirting around it. Clients are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

74 Percent Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online ratings data, we learnt that a business needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the consumers. Potential team members also look at ratings and read reviews.

Source: Deloitte

83 Percent Of Consumers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements select to pay attention to consumers' recommendations online.

Source: Statuslabs

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat customers honorably usually succeed, review sites help make sure of that.

Source: Statuslabs