Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews remain without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

Majority Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Rating

This stat is among many that illustrate the importance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with a perfect five star ranking.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to select a doctor or a legal representative.

Younger people (age 18-35) are much more inclined to employ an expert based on online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

90% Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies actually make use of them.

Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

US Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.

Source: Statista

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Many Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

89% Of Customers Review A Companies Responses To Reviews

Not only do most clients read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Over Half Of Customers Aged 25-34 Gave Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 businesses have excellent and exceptional ratings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal