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61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two-thirds of companies have exceptional and good scores. Only 5% of businesses have a score below three stars.
Source: Brightlocal
60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers well usually prosper, review websites help ensure of that.
Source: Statuslabs
74% Of Local Companies Have At Least 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online rankings data, we learnt that a company requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'extremely influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
The Majority Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Considering that the huge bulk of consumers read reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get a better idea of how business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There's no skirting around it. Consumers are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews
Staying connected with your clients creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
More Than Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating
This stat is among many that show the value of online ratings. Now that news of client satisfaction travels this quick, keeping your consumers pleased is more vital than ever.
57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with a best five star rating.
Source: Brightlocal
77% Of Clients Would Certainly Submit A Review If They Were Asked
More than a 35% would submit a review to advise others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users describe your service or product, the more cash you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone