Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Because the large bulk of customers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients fairly typically succeed, review websites help make sure of that.

Source: Statuslabs

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and score data show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Customers Could Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users explain your product or service, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

The Typical Review Length Has Become 65% Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also affect our buying decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing customers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

70% Of Customers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a reply. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone