30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Staying connected with your customers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Typically 2 out of 3 businesses have excellent and outstanding scores. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat customers honorably generally flourish, review websites help ensure of that.

Source: Statuslabs

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and ranking stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

USA Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still need customer reviews. There is no way around it. Consumers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

The Typical Review Length Has Become 65% Shorter Since 2010

At this present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger people understand the worth of being informed. User-generated material has an unassailable effect on customers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous effect user ratings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, individuals spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

83% Of Clients Do Not Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A Single Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.

Source: RevLocal

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the would-be customers are searching for. Almost a third of consumers say composed reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.

Source: Fan and Fuel