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Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact use them.
Although we now know why customer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
Consumers Could Invest 31% More With A Business That Has Great Reviews
Take notice of this fact. The better other users describe your services or product, the more cash you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous impact user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management statistics indicate a company's reputation does not impact simply the customers. Potential team members also look at rankings and read reviews.
Source: Deloitte
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying preferences.
According to social media reviews stats, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a huge effect on their decision when customers have to choose a service provider.
Source: DemandGenReport
If A Company Takes Care Of Issues Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Business
Clients don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how tempting your marketing is, you still require client reviews. There's no skirting around it. Clients are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Google Represents 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new car and there are several models which fit your requirements. How do you select the best one for you? Well, you read the reviews.
With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
98% Of Yelp's Visitors Bought From A Business They Found On The Site
Usually, 142 million customers go to Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
If They Were Asked, 77% Of Consumers Would Probably Post A Review
More than a 35% would do it to advise others about their consumer encounter and 24% would probably direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their decision making process.
Source: Podium
83% Of Consumers Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to pay attention to clients' suggestions online.
Source: Statuslabs
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online ratings data, we discovered that a company needs to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal