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15 Percent Of Customers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of possible consumers will not even think about doing business with a company they can't find opinions about.
Source: Statuslabs
83% Of Customers Do Not Rely On Advertising
The traditional channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to pay attention to clients' suggestions online.
Source: Statuslabs
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a company's reputation doesn't affect just the clients. Potential employees likewise look at ratings and take a look at reviews.
Source: Deloitte
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
83% Of All Younger People Were Asked To Leave A Review Recently
Of those invited, 80% of customers did post a review. Overall, businesses have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Corresponding with your customers establishes trust. Even something as basic as responding to their comments and reviews can make them feel valued.
As you may expect, customers who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
The Average Review Word Count Has Become 65% Much Shorter Since 2010
Recently reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
89% Of Customers Browse A Companies Responses To Reviews
Not only do a lot of consumers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers well generally succeed, review websites help make certain of that.
Source: Statuslabs
82 Percent Of Customers Go To Review Websites Since They Want To Buy An Item Or A Service And Wish To Get The Truth About Business Services And Products.
Review websites are locations that people go to get the truth about a item, business or service . Because they have actually currently formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Read Some Reviews
Regardless of how enticing your marketing is, you still need customer reviews. There is no other way around it. Clients are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Over Half Of People Aged 25 To 34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business.
Source: RevLocal