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The Typical Review Length Has Become 65% Shorter Since 2010
Currently reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
95% Of Dissatisfied Clients Will Return To A Company If A Company Manages To Solve Issues Quickly And Efficiently
Customers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people devote more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
More Than Half Of Individuals Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
American Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.
Source: Statista
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually utilize them.
Although we now understand why client reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a average or negative one.
Source: Brightlocal
70 Percent Of Customers Choose To Learn About A Business Via Articles And Reviews, Instead Of Ads
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the best way to find the truth about a service or product.
Source: Statuslabs
89% Of Consumers Want To Read Reviews On Their Mobile Devices
Be it via an app or a mobile web browser, people prefer to read reviews on their smart phones.
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.
Source: RevLocal