54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews stay without a response. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

15 Percent Of Customers Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of potential consumers will not even think about working with a business they can't discover opinions about.

Source: Statuslabs

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read many more reviews to get a better idea of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%

User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Just 6% Of Customers Do Not Trust Consumer Reviews At All

According to client review data, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

89% Of Clients Read A Companies Reactions To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

Customers Might Invest 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The better other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very often'.

Source: Trust You

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers well typically flourish, review sites help ensure of that.

Source: Statuslabs

Half Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly pick one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Typically, 142 million consumers visit Yelp every month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

83% Of All Younger Clients Were Asked To Submit A Review Recently

Of those asked, 80% of consumers did leave a review. In general, businesses have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Practically a third of consumers say composed reviews are the only feature that makes them believe the websites' reviews are helpful and appropriate.

Source: Fan and Fuel