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86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
USA Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
Consumers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are clearly convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably typically succeed, review websites help make certain of that.
Source: Statuslabs
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall two-thirds of businesses have great and awesome rankings. Only 5% of companies have a score listed below 3 stars.
Source: Brightlocal
The Average Review Length Has Actually Become 65% Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a doctor or a legal representative.
Younger people (age 18-35) are even more likely to work with an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
72% Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how eye-catching your marketing is, you still need consumer reviews. There is no skirting around it. Clients are still ready to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When clients have to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
83 Percent Of Customers Do Not Rely On Advertising
The conventional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to focus on clients' recommendations online.
Source: Statuslabs
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most credible source of recommendations. Online reviews normally bring the same weight as guidance from loved ones.
Source: Brightlocal
Only 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to customer review data, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people know the value of being informed. User-generated content has an unassailable impact on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.
Source: Statista
Clients Might Spend 31% More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your product and services, the more money you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone