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Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'very influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
Visitors Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are undoubtedly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
Half Of All Millennial's "Constantly" Read Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated material has an indisputable impact on customers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Communicating with your consumers builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias
If They Were Asked, 77% Of Clients Would Undoubtedly Leave A Review
More than a 35% would submit a review to advise others about their customer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their decision making process.
Source: Podium
98% Of Yelp's Site Visitors Bought From A Business They Found On The Site
Generally, 142 million consumers check out Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
Reviews Posted On Twitter Can Increase Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick an attorney or a medical professional.
Younger people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Only 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to consumer review stats, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
82% Of Customers Visit Review Websites Due To The Fact That They Want To Acquire A Service Or An Item And Wish To Get The Truth About Business Products And Services.
Review sites are locations that customers go to get the facts about a business, services or product . Since they have already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats indicate a business's reputation doesn't impact just the customers. Potential employees also look at scores and read reviews.
Source: Deloitte
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal