Clients Could Spend 31% More With A Business That Has Terrific Reviews

Take notice of this statistic. The better other users describe your service or product, the more money you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

15% Of Clients Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15% of possible clients will not even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

If A Business Manages To Fix Problems Quickly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Company

Customers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

USA Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

If They Were Asked, 77% Of Clients Would Most Likely Submit A Review

More than a 35% would submit a review to educate others about their client encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation does not affect just the consumers. Potential team members likewise look at ratings and take a look at reviews.

Source: Deloitte

90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Nearly a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are helpful and relevant.

Source: Fan and Fuel

91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most reliable source of suggestions. Online reviews generally carry the exact same weight as guidance from family and friends.

Source: Brightlocal

89% Of Clients Like To Read Reviews On Their Cell Phones

Be it via an app or a mobile internet browser, clients prefer to read reviews on their smart phones.

Source: Statista